30-Day Return & Refund Policy

We want you to be happy with your purchase. If you experience any issues with your order, please contact us and we’ll do our best to make it right.

30-Day Return Window

You may request a return within 30 days of delivery.

To be eligible for a standard return, your item must be:

• In its original condition

• Unused or lightly inspected only

• In its original packaging, when reasonably possible

• Accompanied by proof of purchase

Please contact our customer support team before returning any item. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number

• A brief description of the issue

• Clear photos or video showing the problem

Once verified, we may offer a free replacement or a full refund.

In many cases, you will not be required to return the damaged, defective, or incorrect item.

If we require the item to be returned, we will provide appropriate return instructions and cover the approved return shipping cost.

Change-of-Mind Returns

If you received the correct item in good condition but decide you no longer want it, you may request a return within 30 days of delivery.

For change-of-mind returns:

• The customer is responsible for return shipping costs.

• Original shipping charges are non-refundable.

• The product must be returned in acceptable condition.

• A refund will be issued after the returned item has been received and inspected.

Please do not return products to the address shown on the shipping package unless our support team specifically instructs you to do so.

We will provide the correct return instructions after your return request has been approved.

Returnless Resolutions

In certain situations where returning an item would be impractical or excessively costly, we may offer an alternative resolution at our discretion.

This may include:

• A partial refund while you keep the product

• Store credit

• A replacement product

• A full refund without requiring a return

The resolution offered will depend on the circumstances of each order.

Non-Returnable Items

We may not accept returns for:

• Items damaged through misuse or improper care

• Items showing excessive wear after use

• Items returned without authorization

• Items returned outside the 30-day return period

• Gift cards or other non-returnable items where applicable

This does not limit any rights you may have for defective, damaged, or incorrectly supplied products under applicable law.

Refunds

Once an approved return is received and inspected, we will notify you of the refund status.

Approved refunds will be issued to your original payment method.

Processing times may vary depending on your bank or payment provider.

Order Cancellations

If you need to cancel or change an order, please contact us as soon as possible.

We cannot guarantee cancellation once an order has entered processing or has already shipped.

If the order has already shipped, the standard return policy will apply.

Lost or Missing Orders

If your package is confirmed lost in transit, please contact us.

After reviewing the tracking information, we may provide a replacement or refund where appropriate.

Please make sure the shipping address entered at checkout is complete and accurate.

Contact Us

To request a return, refund, replacement, or other assistance, please contact our customer support team and include your order number.

Please wait for return authorization and instructions before sending any product back.